Delivery Information

A valid signature will be required on collection or delivery. Re-directions can be made for an extra postage and administrative charge but we will not be responsible for customers not responding to delivery attempts.

For reasons of health and safety and to avoid any property damage, most 'Heavy Stuff' items can only be delivered to a ground floor location at the delivery address.

Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, ownership in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you.

Delivery charges will apply to all order unless stated otherwise by Zest 365 Ltd such as promotions and free shipping offers. You agree to these terms and conditions and those stated in the Terms and Conditions section before checking out.

Important: Please open and fully check the contents of your delivery before signing to confirm receipt. Mistakes and damages cannot be rectified unless noted and reported at the point of accepting your delivery.

Delivery Time and Costs

Whilst we aim to get your order(s) to you within the specified time as given in the table below, sometimes in circumstances beyond our control this might not be possible. We can only apologise for the inconvenience caused under these circumstances such as;

1. Adverse weather & natural calamities such as floods, storms, accidents and disasters, Covid-19.
   
2. Technical glitches such as IT systems, electric and/or internet service outages.
3. Strikes - both Zest 365 staff and those of courier services providers.
   
4. Bank Holidays such as Christmas and New Year - when both Zest 365 staff and that of the courier service providers might be on leave.
   
5. Loss in Transit.
6. Wrong address provided by customer.
7. Failed delivery attempts due to recipients' unavailability or refusal to accept delivery.

* Free Delivery may not be available during other promotions running at the same time.