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When you register, new doors open for you to save money, get special offers, receive product availability alerts, receive newsletter (if you opt in) see your account activity, print your invoices and keep track of your order status. We give our registered users special discounts which are normally not available to unregistered customers.
Yes we accept all major Credit/Debit cards through PayPal. When you go to the checkout page, please select PayPal if you wish to pay by Credit/Debit card,click "Confirm Order" and you will be taken to PayPal payment page.Here you can either pay through your PayPal account (if you have one) or chooseto pay by Credit/Debit card. Simply choose the option that suits you and followthe easy on-screen instructions. Alternatively, you can make an on-line or overthe counter transfer into our bank account. Please see "Payment Methods" in Information section of our website for more details.
We aim to give you the best possible shopping experience and customer service soyou come back again to shop with us and recommend us. Hence, we endeavour to get your order delivered to you as soon as the payment has been received.However, there are some factors which need to be taken into consideration such as the "Delivery Method" you choose at the checkout, the time of the year such as bank holidays, the type of payment method you choose and availability of the items. We will always keep you posted and give you an update on your order.
We recommend that you register with us (if you have not already done so). This way, you will be able to keep track of your orders, check your account activity and be in control of your account. We also send our customers SMS alerts using the latest "SMS Notification" system. This service sends our customers SMS Notification when their order status changes.
Not a registered customer? No problem at all. If you're not a registered customer, please use this link "Guest Order View" to see the progress of your order.
Before you can access our website, you need to confirm your email address. This helps to prevent spammers and speeds up the order processing. We will use this email to send you invoices and order confirmation emails, hence confirmation is required.
Need help? Call us: 01274 317365.
Please use the following guide to measure/find your correct foot size. We advise/recommend that you take your own measurements before ordering so as to minimise/avoid the chances of getting incorrect sizes delivered to you.
To measure your foot, place your foot on a hard flat surface against a straight edge ensuring your heel is touching the straight edge as shown in the diagram below. Now using a ruler, measure your foot (in Centimeters CMs) from the straight edge that's touching your heel to your longest toe. Be advised that your longest toe may not necessarily be your big toe.
Sizes: Please note that our sizes are standard UK sizes and we do not do any half sizes. If your foot is wider then you may want to order a bigger sizes.
Disclaimer: Please make sure you have checked your size/colour and/or any other option(s) before you place your order. Orders with incorrect sizes/colours and/or any other option(s) will not be eligible for free returns/refunds/exchanges. All returns, refunds and exchanges will be subject to our Returns Policy and returns/refunds for incorrect orders will be paid less delivery costs i.e. customer will bear the costs of delivery unless the item(s) being returned, refunded and/or exchanged is/are notebly faulty on our part.